Product Returns & Exchanges

We want you to be completely satisfied with your recent purchase. So, if something isn’t quite right, we are happy to offer a refund or credit within 14 days from delivery*. 

Before you submit your return request, please ensure the product purchased adheres to the following:

  • product has not been worn or used
  • product appears as new on observation
  • packaging is not damaged or missing

 

Once you can guarantee that the product and its packaging is in as new condition, please complete the following steps.

 

  1. Complete & submit a return request form below to request your return.
  2. Return products and packaging to the postal address detailed below at your own cost.
  3. Once received, your refund will be processed within 3 business days. Please allow extra time during sale/peak periods.

 

 * Delivery Date as per shipping tracking on our end

 **If your original payment method included a gift card or credit this will be returned as the initial payment in the form of store credit. All other payment methods will be fully refunded if eligible. Please refer to our returns policy for more information.  

Store Credit

If you chose store credit rather than a refund or exchange, it will be given to you via a one-time discount code to be used in our online store.

The conditions of store credit are as per those of a gift card and can be found on this page.

Gift Voucher Returns

Someone special thinks that you would look stunning in ByAR- and we agree!

If you can’t find anything that you love at the moment, keep your eyes on our website. We often have new designs and products dropping.

Gift vouchers must be used in one transaction.

Gift vouchers cannot be exchanged for cash and must be spent on online purchases only. They can be transferred to another person, should you wish. Simply share with them your single-use code.

Prize Voucher Returns

Firstly, congratulations on winning a By Amelia Rose voucher! We hope that you can use it to buy the lifting gear of your dreams.

If you can’t find anything that you love at the moment, keep your eyes on our website. We often have new designs and products dropping.

Prize vouchers cannot be exchanged for cash and must be spent on online purchases only.

Postal Address

By Amelia Rose

C/O Ace Health Centre

Shop 3/60 Santa Cruz Blvd

Clear Island Waters

QLD 4221

Return, Refund & Exchange Application Form

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